As one of the UK’s leading importers of ethnic food products, the Scotch Frost Group operates a fleet of 63 commercial vehicles across its four different brands, split 50/50 between contract hire and outright purchase.
The company first trialled contract hire in 2001, with a new vehicle supplied directly through a manufacturer’s own contract hire division. Whilst the financial benefits of contract hire appealed, the trial was not a complete success, as the supplier’s set-up meant Scotch Frost was continually dealing with different people, and lacked a specific contract manager.
A better solution
Following this false start, Scotch Frost of Glasgow trialled Fraikin and a new relationship developed, which has seen Fraikin’s share in its fleet grow to 31 vehicles, on the back of continued good service.
“When I joined Scotch Frost in 2008, the relationship with Fraikin was already well established, but I’ve inherited a supplier which looks after us second-to-none,” says Brian Johnston, Group Transport Manager for Scotch Frost Group. “A large part of our fleet is serviced by Fraikin’s branch in Bellshill, with routine work scheduled to take place in the evenings and at weekends, to ensure we maximise fleet availability during the working day.
“As a complete package, the combination of contract hire and outright purchase suits our business well, and affords us maximum flexibility. With contract hire, we can spread the cost of vehicle ownership and maintenance, with complete financial predictability for up to six years at a time. The only variables are the cost of putting fuel in the tank and a driver in the cab,” he adds.
In addition to the fleet of vehicles operating under the Scotch Frost of Glasgow banner, Fraikin also supplies vehicles into Asian Harvest, CG Nokes and L&T Foods, all group companies acquired by Scotch Frost in recent years.
The fleet ranges from 3.5 to 26 tonnes, with vehicles spread between the group’s principal operating sites in London, Lincoln, Newcastle, Glasgow and Uddingston. The fleet is fitted with temperature controlled equipment, which is used to deliver both fresh and frozen produce to the ethnic trade, with average annual mileages of around 70,000 miles per vehicle per year.
Scotch Frost’s contract hire package includes:
• Full servicing, maintenance and repair during evenings and weekends
• Collection and delivery for routine servicing
• Ancillary equipment maintenance by specialist temperature controlled engineers
• Road fund licensing
• 24/7 emergency roadside assistance
• Relief vehicle cover
• Account management
• Access to technical expertise and specialist advice