To ensure all delegates receive the highest and most appropriate level of training possible we have split the courses into core modules and job specific modules. Each module lasts for one day (seven hours in duration) and by attending the four core modules and one job specific module, drivers will have achieved the necessary 35 hours of periodic training.
Each individual must attend all of these courses as part of his/her ongoing training. The modules can be taken in any order but must be completed by 14 September 2014.
Customer service and corporate image
A module focused on four key issues, including operator licensing and company image – what they are, why they are important and how the driver can affect them. It also highlights why customer service is so essential and how drivers can handle potentially difficult issues when they arise. Other topics covered include the massive problem of illegal passengers, from the legislation through to the implications and penalties for drivers, as well as what simple preventative steps can be taken.
Health, road and environmental safety
Driving any commercial vehicle carries significant responsibility and this module aims to make you more aware of the risks of the road, incidents and their contributing factors. It also looks at the issue of alcohol and drugs in our industry, as well as driver fatigue, stress, ergonomics, road rage and what things to consider before spending a night away in the cab.
Vehicle Safety, Control Systems and Fuel Efficiency
This course aims to ensure you are familiar with and understand the necessary controls to operate your truck in a safe and fuel efficient manner. It will look at defect reporting, remedial action and what your duties are to ensure your vehicle is safe for operation, as well as focusing on what factors contribute to safe driving, such as forward planning and weather conditions. It will also include a look at the importance of fuel-efficient driving, with a host of useful tips provided.
The rules and regulations governing the road transport industry
A complete ‘what you need to know’ guide to the rules and regulations which govern professional driving, explaining what is covered by the Working Time Directive and Road Transport Directive and who is subject to the regulations. This course also looks at record keeping and the critical importance of tachographs, as well as the latest EU Rules covering issues such as driving time, breaks, rest periods and multi-manning.
LGV Specific Regulations, Loading and Best Practice
A review of the principal regulations concerning the carriage of goods, from basic driver rules, legislation, contracts and permits, through to load security, gross vehicle weights and payloads. This module will also deal with how to load a commercial vehicle in the correct manner, providing practical advice on how to calculate load volumes and weights, plan routes and maximise vehicle stability.
A job specific PSV module is available on request.
For more information about Driver CPC training please click on the links below.