Fraikin has its sights set firmly on becoming the most customer focused, competitive and innovative commercial vehicle provider in the UK – We are also absolutely clear that the strength of our success is down to our people.
Why Fraikin is a great place to work
- Exciting timing with opportunities for innovation. The industry in which we operate is heading into a period of significant innovation. With greater emphasis on vehicle data and connectivity we find ourselves in an incredibly exciting marketplace with vast opportunities for innovation and creative thinking.
- Fantastic opportunities for career progression. Over 40% of all roles we fill each year come from internal hires meaning that there are always opportunities for progression.
- Competitive package and benefits. Each of our roles is benchmarked with a leading Global Data Services provider to ensure we are rewarding our employees competitively.
- Be part of an organisation which is recognised as a European Leader. Fraikin operates in 15 countries across Europe supporting tens of thousands of vehicles for our customers.
JOIN A WINNING TEAM
In the UK we are one of the largest providers of commercial vehicle contract hire, fleet management and rental solutions. Our experience in the UK spans four decades. We operate from our headquarters in Coventry with a network of regional branches across the country.
INTERESTED IN JOINING OUR COMMUNITY? HR
If you are looking for new employment and are interested in
joining our community, and working in our challenging and
exciting industry, then do get in touch.
We have many different jobs available
- Maintenance Technicians
- Customer Service Co-ordinators
- Administration Support
Fraikin is always looking for new team members who can add
depth and value to our growing strong community.
Why not start the conversation now, and send us your CV?
BREAKDOWN CENTRE CONTROLLER OPERATIONS
A vacancy has arisen for a Breakdown Centre Controller based in Central Midlands Depot. Reporting to the Breakdown
Centre Manager you will be required to ensure that vehicle breakdowns, defects and tyre incidents are managed on a
best cost, service level and quality basis and incidents are in the first instance fully evaluated before the appropriate
course of action is applied. You will be working in an office environment where you will provide technical support to
customers, both internal and external, over the telephone. Effective communication is a key to ensure vehicle issues
are resolved allowing our customers to be on the road as much as possible.
Delivery of cost effective breakdown and tyre solutions to satisfy customer needs within Fraikin maintenance
budgets and agreed customer service KPIs.
Adhere to all statutory requirement regarding fire, health, safety and hygiene.
Participate in cross / multi skilled training within your department or other departments as deemed
appropriate by your Manager.
Carry out any reasonable instruction as directed by a Manager [or Director]
Deal with all internal and external customers in a professional and courteous manner at all times.
Maintain a high level of dress and appearance at all times adhering to PPE where the role requires this
Attend any training sessions as requested and adhere to all company regulations.
From time to time you may be required to carry out duties outside the normal sphere of work as may be reasonably requested by Management.
To be successful in this role you will need:-
Time served as an LGV technician and or workshop controller with an extensive knowledge of maintenance
standards for LGV and HGV vehicles, along with previous experience of breakdown and tyre management.
The Job holder will have previous experience (or similar) within a high pressure control room environment dealing
with emergency and non-emergency vehicle assistance.
Knowledge and understanding of supporting legal and legislation requirements related to the tyre and breakdown
incident management regulations e.g. PAS43
An excellent communicator at all levels. Preference would be given to candidates with prior exposure to P&L Management.
Team player with excellent work ethic
Driven to succeed.
Adaptable to change.
Good at problem solving & able to organise work load.
SERVICE CENTRE CO-ORDINATOR FRAIKIN SERVICE CENTRE
A new vacancy has arisen for a FSC Co-ordinator in FM Sainsbury’s Team. Reporting into the Service Centre Team Leader the successful candidate will be required to communicate with both Customer and Supplier to ensure that vehicle downtime for all scheduled and unscheduled maintenance is managed on a best cost/quality basis. To ensure that such incidents are expedited in the fastest manner possible and the vehicle is returned to service without undue delay, in line with legal requirements and agreed KPI’s.
Challenge all Suppliers at all times to ensure vehicle downtime is kept to an absolute minimum and costs are updated as soon as possible.
Undertake regular communication to all Customers as work progresses through to completion.
To maintain and distribute the customers dedicated spare fleet within set times.
To plan and schedule all events including ancillary equipment.
Liaison with Customer and Repairer to arrange suitable date/s for scheduled maintenance
To ensure that all legal documentation is received and expedited accordingly.
To ensure the Customer is informed of work progress with regards to scheduled and unscheduled vehicle maintenance.
To be able to demonstrate that vehicle downtime is managed in a proactive manner in line with agreed Key Performance Indicators.
When rechargeable work is carried out, ensure the relevant costs are accrued and coded as such and the Customer is informed making a note of the full name and full purchase order number whenever possible.
Make sure the correct Supplier attends both breakdowns and defects with respect to faults covered by R&M/Warranty/Contract Maintenance etc.
To ensure that either the external service provider or Fraikin attends the vehicle distress incident within agreed timescales
To be successful in this role you will need:-
Good standard of Education with a minimum of GCSE Maths and English or equivalent
Preferably have previous experience (or similar) within a busy maintenance control room environment dealing with scheduling/maintenance of commercial rental/ Fleet Management vehicles with third party suppliers.
Knowledge of and a background from the commercial vehicle transport industry would be advantageous.
Good understanding of vehicle engineering and road transport law.
Will work best on their own initiative and take pride in ensuring that work is seen through to completion.
Flexible in attitude, and ability to provide solutions to problems.
Able to interact confidently with customers, suppliers, be a team player, and build credibility with same
Maintenance Technicians in Bristol ENGINEERING
Vacancies have arisen for skilled Maintenance Technicians based at our Bristol depot. Reporting to the Operations Manager you will be required to carry out service, inspection and repair work to a range of commercial vehicles in line with legal and company’s standards.
a) Defect and Maintenance Work – Planned Maintenance
Carry out Preventative Maintenance on HGV & LGV vehicles in accordance with Customer & Company policies, DVSA standards, in a timely manner to fulfil contractual requirements.
Diagnose and repair mechanical and electrical defects on all vehicles and related ancillary equipment in compliance with Company and legislative requirements.
Utilise company diagnostic IT equipment to quickly identify the vehicle issues and speed up the response to resolve.
Undertake an inspection, in line with manufacturer and industry guidelines to ensure the appropriate levels of inspection standards are achieved.
c) Vehicle Documentation – Repair
To ensure that all necessary vehicle documentation is produced in a timely manner and provided to the workshop office as necessary
Complete all Legal documentation inc. service sheets upon the immediate completion of the service being carried out.
Ensure all parts used and labour time spent is clearly identified to ensure we are billing customers correctly.
d) Health, Safety and Environment
Understand and fully comply with all Health and Safety policies and practices in place at the location at which work is being carried out.
Ensure that at all times the correct PPE is worn and in a usable condition.
Be aware and follow all Environmental guidelines in relation to the work being carried out in the location to ensure policy guidelines are maintained.
Ensure that all stakeholders are kept up to date with the progress of any jobs being worked on, including at then handover of job completion and shift change over.
Ensure all paperwork produced is legible and accurate to ensure vehicle status and condition is clearly communicated.
f) Quality Standards
To ensure that you are aware of and working in line with the companies Quality Policies and Procedures
Undertake activities as required to ensure that all corrective actions which are identified as part of the Quality Standards are completed in a timely manner.
To be successful in this role you will need
Excellent knowledge of commercial vehicle engineering with an appropriate qualification i.e.
City & Guilds Level 3, IMI Level 3 etc.
Prior knowledge of diagnostic systems (TEXA, STAR, EASY, DAVY)
Maths and English at GCSE level C or greater (Or equivalent)
Full and Clean UK Driving License (Class C1+E preferred but not essential)
Strong communication and negotiation skills
Time Served in a previous role with over 2 years post apprenticeship (5 years in total)
Experience of working with ECAS, ABS, EBS braking systems
Can demonstrate a flexible approach to new methods and improved systems
Maintenance Technicians in Coventry ENGINEERING
Vacancies have arisen for Maintenance Technicians based out of our Central Midlands depot. Reporting to the Operations Manager you will be required to carry out service, inspection and repair work on company and contract vehicles ranging from 3.5t to HGV.
Carry out service’s, inspection’s and MOT’s to company / customer vehicles to VOSA standards.
Carry out maintenance work on Tractor units and Double deck trailers.
Attend breakdowns at the “Hub” or Roadside.
Identify and advise the foreman of any additional work required.
Ensure the work undertaken is completed in a timely manner and in accordance with instructions.
Ensure workshop resources are used in a safe manner.
Adhere to Health, Safety and Environment guidelines.
Accurate and detailed completion of all relevant paperwork.
Endeavour to reduce vehicle down time to a minimum.
Carry out any other relevant duties as instructed by Workshop Controller.
To be successful in this role you will need to be/have:
City & Guilds or equivalent in HGV Motor Vehicle Maintenance
Full and Clean UK Driving License (Class C1+E preferred but not essential)
The ability to work as part of a team or own your own
The ability to learn & adapt to working on specialist vehicles
The ability to communicate effectively with customers at breakdowns
Knowledge of all H S & E regulations.
Apprenticeship Scheme 2021 ENGINEERING
New Apprenticeship Scheme to be launched in 2021.
We are looking for Apprentices to join our team. We have locations across the UK. If you are interested, please fill in the contact form below.
A Career with Fraikin
At Fraikin, we take pride in what we do and recognise that the our people makes the business a success. We believe that we are a community, and we work together as a team in partnership with our customers to build a strong and thriving business.
If you like the idea of working for a company which is growing and has firm aspirations to be the number one provider in our sector, then we look forward to hearing from you.
In return for your commitment, you will be encouraged to become the very best you can be. Every member of our team can progress their careers and achieve their ambitions through a planned approach to learning and career development.